Office Policies & Mission

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Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8 a.m. – 5 p.m.
(Closed daily for lunch: 1 p.m. – 2 p.m.)

Our Mission

To clearly establish and maintain the reputation of providing the most state-of-the-art orthodontic care with the best, personalized attention of any orthodontic office in the area.

Our Office

You will find our office clean and comfortable. We have a large selection of up-to-date magazines and a 55-gallon fish tank to amuse both young and old. We also have toys and games for the kids. Our office is also highly computerized (since 1984). We can generate photos, X-rays, letters, etc. written in minutes, as they are needed. We can also use it as a diagnostic aid as well as for routine uses such as billing, etc.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.